ebotTerms of Use

We at ebot operate a sportsbook and entertainment platform where users can engage with football tournaments (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets. Our services are available only where local law permits. This document sets out the terms under which we provide access to our platform, how we handle account security, and what we expect from our users.

When you open an account on ebot, you agree to comply with these terms. We require identity verification (KYC) before you can deposit funds. We support payment methods including DANA, e-wallet, mobile banking, local payment, and bank virtual accounts (online payment, e-wallet, mobile banking, local payment). All activity on our platform—from sportsbook engagement with Liga 1 or Piala AFF to live-dealer sessions and slot play—flows through your verified account.

Our platform operates continuously, and we maintain account security through SSL encryption, password reset protocols, and optional two-factor authentication. This page explains the core terms that govern your use of ebot and our relationship with you as a user.

Account opening and eligibility

To use ebot, you must be a legal resident of a jurisdiction where our services are permitted by law. We do not operate in jurisdictions where online wagering is prohibited. You are responsible for verifying that your use of ebot complies with your own jurisdiction's regulations. We enforce no specific age requirement in our terms, but you acknowledge that you are legally capable of entering into binding agreements under your jurisdiction's law.

When you register an account on ebot, you provide an email address, phone number, and password. We then require identity verification—you submit your name, date of birth, and government ID number (KTP, SIM, or passport). This Know Your Customer (KYC) step is mandatory and typically completes within one business day. Once verified, you unlock deposit access and can fund your account via DANA, e-wallet, mobile banking, local payment, or bank virtual accounts.

You agree to provide accurate information during registration and to update it if circumstances change. You are responsible for maintaining the confidentiality of your password. We are not liable for unauthorized account access if you share your password or fail to log out from shared devices.

Deposits and withdrawals on ebot

We accept deposits through five primary payment methods. online payment and e-wallet are e-wallet platforms; funds transfer instantly from your existing app balance. mobile banking operates similarly. local payment is a unified QR-code standard linking to your bank account. Bank virtual accounts (online payment, e-wallet, mobile banking, local payment) require you to initiate a transfer from your personal bank; funds settle within that bank's standard processing window.

We do not charge deposit fees. Deposits are processed continuously; we do not enforce minimum or maximum amounts in our published terms. Your account balance is shared across all ebot offerings—sportsbook, live-dealer, and slots—so a deposit funds your entire account.

Withdrawal requests pass through our standard compliance review. We check account age, deposit history, transaction patterns, and KYC status to detect irregular activity. This review window is subject to our standard terms; we do not guarantee specific approval timelines. Once approved, your withdrawal settles to your chosen payment method. E-wallet withdrawals typically settle faster than bank transfers because they route through existing e-wallet infrastructure.

Account activity and engagement

On ebot, you can engage with football sportsbook (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), badminton tournaments, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All engagement operates on your account balance; you cannot bet, play, or wager amounts exceeding your balance.

We do not offer fixed bonus amounts, guaranteed returns, or refunds on losses. Any promotional offers are disclosed at account login and are subject to our promotional terms, which may include wagering requirements or time limits. We do not make bonus claims that conflict with applicable law; all promotions are available only where legally permitted.

On ebot, we enforce transparent account mechanics: your balance reflects all activity, no phantom credits exist, and your withdrawal is subject to verification but not arbitrary delays.

Account security and password management

All data transmitted between your device and our servers uses SSL/TLS encryption. Personal information (identity number, bank details, payment history) is stored in encrypted databases with restricted access. Password reset is available from the login screen; you enter your email, receive a verification link, and create a new password through a secure form.

Two-factor authentication (2FA) is optional but recommended. Once enabled, you receive a one-time code via email or SMS (your choice) during each login. Account lockout occurs after a specified number of failed login attempts; you can unlock via email verification. We do not reverse transactions, modify game results, or alter account balances except in response to technical error or fraud detection.

Our service scope and jurisdiction

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users in Jakarta, Surabaya, Bandung, Medan, and other regions access ebot subject to their own jurisdiction's regulations. You are responsible for compliance; we are not liable if your use of ebot violates local law.

We may suspend or close your account if we detect violation of these terms, regulatory non-compliance, or irregular activity. Suspension decisions may occur without prior notice in cases involving fraud or security risk. We will notify you of account closure and provide information about outstanding balances per our standard procedures.

Dispute resolution

If you believe ebot has failed to honor a commitment under these terms, you may contact our support team through in-app messaging or email. We will investigate your claim. Our support team responds within standard business hours; we do not guarantee 24/7 availability.

Disputes arising from game results, odds, or technical issues are resolved case-by-case per our terms. We maintain records of all transactions and game outcomes. If we identify technical error (e.g., incorrect payout calculation), we will correct the account balance. We do not reverse transactions based on user regret or market movement; all outcomes are final once confirmed.

Data handling and privacy on ebot

We collect personal data during account registration (email, phone, name, identity number, date of birth) and during payment processing (bank account or e-wallet information). This data is encrypted and stored with restricted access. We use your information to verify your identity, process deposits and withdrawals, comply with legal obligations, and communicate account-related messages.

We do not sell your personal data to third parties. We may share information with payment processors (DANA, e-wallet, banks) and regulatory authorities as required by law. Our full privacy policy is available separately; this section provides summary information only.

You can request access to your account information or request account deletion through our support team, subject to our data retention policies and legal requirements. We retain account records for a specified period after closure to comply with financial regulations and dispute resolution procedures.

Acceptable use and prohibited conduct

You agree not to use ebot for illegal activities, fraud, money laundering, or circumventing financial controls. You agree not to share your account credentials, permit unauthorized access, or attempt to exploit technical vulnerabilities. You agree not to use automated tools, bots, or scripts to interact with our platform.

We reserve the right to investigate suspected violations and to suspend or close accounts. We comply with relevant financial regulations and reporting requirements. If we detect suspicious activity, we may freeze accounts pending investigation.

Limitation of liability

We provide ebot "as is" without warranties of uninterrupted service, accuracy, or fitness for specific purpose. We are not liable for indirect or consequential losses arising from your use of our platform. We are not liable for network outages, payment processor delays, or events beyond our control.

Our liability for direct loss is limited to the amount you have deposited on ebot in the preceding calendar month. This limitation does not apply to fraud, data breach, or violation of applicable law. Your exclusive remedy for any dispute is the process outlined in our dispute resolution section above.

These terms are governed by the law of the jurisdiction where our platform is registered. You agree to submit to the jurisdiction's courts for any legal proceeding. We may update these terms at any time by posting changes to this page. Your continued use of ebot constitutes acceptance of updated terms. If you do not agree with any change, you may close your account by contacting our support team.